REFUND POLICY.
This statement was last updated on 31/10/2024.
1. Introduction
At Womblers Community Interest Company, we strive to ensure that all donations and transactions are handled with care and transparency. This Refund Policy outlines the circumstances under which donations may be refunded and the process for requesting a refund.
2. General Policy on Donations
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All donations made to Womblers are considered voluntary contributions to support our initiatives. As such, donations are non-refundable.
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If a donation was made in error or if you believe there are exceptional circumstances that warrant a refund, please contact us using the information below.
3. Requesting a Refund
If you believe you are eligible for a refund, please follow these steps:
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Contact Us: Reach out to us within 30 days of making your donation by emailing info@womblers.org.
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Provide Details: Include your name, contact information, the amount donated, and the reason for your refund request.
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Review Process: We will review your request and respond to you within 14 business days with our decision.
4. Exceptional Circumstances
Refunds may be considered in the following situations:
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Duplicate donations (i.e., multiple donations made in error).
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Donations made by individuals who are not authorized to make such contributions.
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Any other circumstances that we deem appropriate based on our discretion.
5. Changes to the Refund Policy
Womblers reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services after such changes constitutes your acceptance of the new policy.
6. Contact Information
If you have any questions about this Refund Policy or need assistance with your donation, please contact us at:
Womblers CIC
Email: info@womblers.org
or click here